Testimonials

Testimonial #1
Department of Fire Rescue

Testimonial #2
City of Miami, Department of IT

Testimonial #3
Florida House of Representative

Testimonial #4
State of Florida Technology Office

Date: 09/15/2017
Name: Omar Melendez
Company: American Gift Company
Email: omelendez@agiftcorp.com
Work performed: Reprogramming of portion of system after Irma!
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? Over 13 years!
Can you tell us about your experience with us? After I called, even when their office had no power yet, within a few moments Eddy our tech stopped by between his other calls and took care of us in a few minutes. Great service as usual.

Date: 08/30/2017
Name: Nico Mendoza
Company: OAC Construction
Email: nico@oacconstruction.com
Work performed: Data, Security, Low Voltage & Technology.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? I believe this is our first project.
Can you tell us about your experience with us? Working with Miami Business Telephone has been a pleasure. The entire staff is comprised of professional, knowledgeable, organized, thorough, detailed, responsible individuals who show up when they are supposed to.

Date: 04/05/2017
Name: Ubaldo Alvarez
Company: Alvarez and Suarez Support
Email: alvarez@waivercare.com
Work performed: Installation of a new phone system, along with training for my employees to learn how to use it.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? A couple of weeks
Can you tell us about your experience with us? Everything handled professionally and efficiently. We recommend this company to business as a good solution for a new phone system.

Date: 04/03/2017
Name: Ricardo Fernandez-Feo
Company: BF AEROSPACE
Email: rffeo@bfaerospace.com
Work performed: Complete low voltage installation in offices and warehouse.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? a month
Can you tell us about your experience with us? Very professional service and looking forward to work with you again in the future.

Date: 03/24/2017
Name: Enrique Hernandez
Company: Tire Group International
Email: ehernandez@tiregroup.com
Work performed: Wifi and cable drops.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? this year
Can you tell us about your experience with us? It was great. Nestor is a professional and your staff was clear and worked well.

Date: 03/23/2017
Name: Taly Rosenberg
Company: Miami Purveyors, Inc.
Email: taly@miamipurveyors.com
Work performed: Installation of new telephone system.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? Yes
Please describe briefly Programming and replacement of defective equipment.
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 3 months

Date: 05/21/2014
Name: Michael Arias
Company: Lydecker Diaz
Email: marias@lydeckerdiaz.com
Work performed: MBT has completed hundreds of voice and data connections for multiple locations around Florida for us.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 3 years.
Can you tell us about your experience with us? I do not have anything negative at all to say about the service performed by MBT, on the contrary, every experience we’ve ever had with MBT has been excellent.

Date: 05/21/2014
Name: John Rogers
Company: Miami New Times
Email: john.rogers@miaminewtimes.com
Work performed: Full office moves, including all aspects of data cabling, racks, and electrical. Also performed small projects on an as-needed basis.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 4 years.
Can you tell us about your experience with us? We have worked with Miami Business Telephone on three office moves since 2010. They were able to provide seamless transitions for us. MBT integrated all of the needed services in the work performed, including data, phone, and electrical. We have also used them for a variety of small projects. Overall, we have received excellent and prompt service.

Date: 05/19/2014
Name: Jorge Salas
Company: Rey’s Pizza Management & Distribution
Email: jsalas@reypizza.com
Work performed: Voice and Data telephone systems sales, installations and support.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? More than 20 years
Can you tell us about your experience with us? We have partnered with Miami Business Telephone for more than 20 years for our voice and data solutions. More important, we operate 24 hours / 7 days a week and any service interruption is critical to our performance; MBT has always support us to minimize our downtime without any hesitation and great professionalism.

Date: 05/19/2014
Name: Mark Smith
Company: Ascendant Commercial Insurance
Email: msmith@ascendantgroup.com
Work performed: Cable Runs, Electrical install, backboard install.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? Since I was operations in Burdines, yes Burdines quite a long time.
Can you tell us about your experience with us? Always professional, always on time and always on budget.

Date: 05/16/2014
Name: Jessica
Company: South Miami Pain Center
Email: jbalboa07@aol.com
Work performed: All Telephone and Alarm Services
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 20 years
Can you tell us about your experience with us? We have always had excellent service and the staff is always willing to help. Thank you for your many years of service. Look forward to working together for many more.

Date: 05/16/2014
Name: John M. Dahdouh
Company: Bulbtroncis SA, Inc.
Email: dahdouh@bulbtronics.com
Work performed: New rack system and wall jack’s.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 1 year
Can you tell us about your experience with us? It was a pleasure working with the company on time and on budget will use them again.

Date: 05/16/2014
Name: Jeff
Email: jrabalais@miamilighthouse.org
Work performed: telephone cabling
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 5-6 years

Date: 04/14/2014
Name: Ana Galatas
Company: Illuminosity Lighting
Email: ana@illuminositylighting.com
Work performed: Transfer of phone system from old office location to new location. Full installation/ wiring at new location.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? Since 2009
Can you tell us about your experience with us? Excellent service. Always a pleasure.

Date: 03/28/2014
Name: John Jimenez
Company: NBI
Email: jjimenez@archiveamerica.com
Work performed: Various large data, fiber and conduit work in a couple of large warehouse buildings.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 3 years
Can you tell us about your experience with us? I have used MBT across 2 different places of employment. I have found MBT as a whole to be serious, responsible, courteous and accountable for all the numerious projects they have done for us. Keep up the quality work!

Date: 02/20/2014
Name: Marian Fuller
Company: Florida Dept. of Education/Division of Vocational Rehabilitation
Email: marian.fuller@vr.fldoe.org
Work performed: Dropping data lines and various services including moves, adds, installs, etc.
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 5+ years
Can you tell us about your experience with us? Excellent service provider. Fair quotes. Reliable. Always a pleasure to work with.

Date: 02/19/2014
Name: Gustavo A Cisneros
Company: G. Cisneros Insurance Agency, LLC
Email: Gus@GusCisneros.com
Work performed: Entire phone set up
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? 17 Years

Date: 02/19/2014
Name: Giris W. Camacho-Nazario
Company: Department of Veterans Affairs, San Juan VA Medical Center
Email: giris.camacho@va.gov
Work performed: Network Cable Installation
Were you satisfied with the response times provided to you? Yes
Was your entity overall satisfied with the quality of the service provided? Yes
Did the contractor have to re-do any work due to deficiencies? No
Was service provided in a professional and courteous manner? Yes
How long have we been serving you? First Time